TERMS OF SERVICE

TERMS OF SERVICE

This page sets out the legal terms and conditions (“Terms & Conditions”) under which Ultimate Torch Online (which is our Trademarked Brand Name) in your territory of residence sell any of the products (“Products”) listed on this website (“Website”) to you. We seek to comply with international standards in distance-selling and e-commerce at all times and if you have any concerns, please contact us.

YOUR ORDER

By placing an order for Products through our Website, you are confirming that you intend to enter into a contract with us for the purchase of those Products. You place the order for your Products on the Website by clicking the ‘Confirm Order’ button at the end of the checkout process. During the checkout process, you will be asked to complete your payment details. All fields indicated as compulsory must be completed (which includes providing us with a valid phone number email address). We will then send you an email confirming receipt, the details of your order, and the delivery costs which will be added to the purchase price (if applicable). Please note that neither the completion of the online checkout process nor our confirmatory email constitutes our acceptance of your order. Our acceptance of your order will take place only upon receipt of full payment from you. You can review the orders you have placed and their current status at any time by emailing us at ultimatetochandmarketing@gmail.com

We accept payments online using Visa and MasterCard credit/debit cards in any internationally recognized currency.

DELIVERY / COLLECTION

We can only process orders for delivery or collection within countries in which we are permitted to sell the Products. You may opt for the Products to either be delivered to your address or to an officially registered delivery address of your choice. If you opt for delivery, please note that delivery charges and timescales vary depending on the country of delivery of the Products ordered, the service you select, and the delivery address. If we are unable to meet our estimated delivery/collection date, we will contact you as soon as we can with a revised estimated date.

If you have selected delivery to your address and no one is available at the specified address at the time of delivery, our delivery company will contact you to arrange re-delivery. The Products will only be left with a third party (such as a building caretaker or a maid) with your express authority. All risks in the Products you order (including risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order (as appropriate). Occasionally, the supply of your Products may be delayed or prevented for reasons beyond our control (e.g., material shortages, import delays, or higher-than-anticipated demand). Where this is the case, we will make every effort to keep you informed but shall be under no liability to you for such delay or failure.

PROMOTIONAL OFFERS

From time to time, we may make available promotional offers on the Website and in such cases, specific terms and conditions will apply. Such offers may be time-limited, and orders may not qualify if they have not been fully processed by you within the stated time period. Offers may not be combined with other promotions, offers, and voucher codes unless otherwise specifically stated. We reserve the right to amend or terminate a promotion at any time without notice.

PROMOTION CODES

Promotion Codes are non-transferable, and no cash alternative will be provided. Promotion Codes cannot be used in conjunction with any other promotions or offers and must be redeemed by the expiry date. We reserve the right to amend or terminate a promotion at any time and without notice.

BUY 1 GET 1 FREE / BUY 2 GET 1 FREE / BUY 3 GET 1 FREE

• The lowest-priced item is free.
• In the event any of the items within the buy-and-get-free offer are returned the customer must also return any free items received.
• Buy 1 Get 1 Free – promotion is applied once 2 relevant products have been added to the cart – the cheapest will be free.
• Buy 2 Get 1 Free – promotion is applied once 3 relevant products have been added to the cart – the cheapest will be free.
• Buy 3 Get 1 Free – promotion is applied once 4 relevant products have been added to the cart – the cheapest will be free